Patricia A. Little, CMC
City Clerk

Ms. Little has been the Keene City Clerk since 1981. Her direct responsibilities include being the Clerk to the City Council and in administering local, state and federal elections. Her professional affiliations include being chair of the Vital Records Improvement Fund Committee, and member of the State of New Hampshire's Information Technology Management Advisory Board. Ms. Little attained the status of Certified Municipal Clerk from the International Institute of Municipal Clerks in 1989.  Email

William S. Dow, CRM
Records Manager/Deputy City Clerk

Mr. Dow has been employed as the Records Manager/Deputy City Clerk since 2000. His direct responsibilities are the development, implementation and management of a comprehensive records management and archives program for City records, as well as responsibility for the custody, preservation and conservation of historical municipal records. In the absence of the City Clerk, the Deputy City Clerk/Records Manager assumes all the responsibilities and legal obligations of the office. Email

Terri M. Hood, CMC
Assistant City Clerk

Ms. Hood has served as Assistant City Clerk since 2001. Her responsibilities include direct service to the public in the issuance of licenses for community events, raffles, and permitting for use of public property; providing assistance to the City Clerk in administering local, state and federal elections, as well as various functions in support of City Council related activities and other customer service functions. Ms. Hood also oversees the City's Minute Taking program. Email

Heather Fitz-Simon
Administrative Assistance

Ms. Fitz-Simon has served as Administrative Assistant since 2014.  Her responsibilities include the issuance of dog licenses, Solicitation, Use of Public Ways, Outdoor Event licenses, Post Office sign permits and preparing amendments of vital records for the City Clerk. In addition, she provides assistance to the City Clerk in administering local, state and federal elections, as well as various functions in support of City Council related activities and other customer service functions. Email

Jennifer Clark          
Customer Service Representative (part time)

Ms. Clark has been employed by the City of Keene as a Customer Service Representative since 2016. Her main duties include issuing vital records (birth, marriage, and death certificates), issuing dog licenses, answering queries from the public regarding City events, City Council meetings, voter registration, genealogy requests, and helping the City Clerk, Deputy and Assistant City Clerk in any way possible to keep the office running smoothly and the public informed.

Kathy Beliveau         
Customer Service Representative (part time)

Ms. Beliveau has been employed by the City of Keene, Clerk’s Office, as a Customer Service Representative since 2020. Her main duties include issuing vital records (birth, marriage, and death certificates), issuing dog licenses, answering queries from the public regarding City events, City Council meetings, voter registration, genealogy requests, and helping the City Clerk, Deputy and Assistant City Clerk in any way possible to keep the office running smoothly and the public informed.