Meet our people

There are more than 400 diverse reasons the City of Keene works so well—our employees, who live our values. Here is a small sampling…

  • Meet Dave, Keene Fire Department Call Company

    A third generation Firefighter for the City of Keene, Dave retired after serving 5½ years in the Call Company, then over 25 years as a full-time Firefighter. But, he’s back! Dave says he “loves coming to work, loves the camaraderie and helping others.” He returned to the Fire Department after just a few years of retirement, specializing in photography. His co-workers describe him as a true role model for all. Dave “has so many years of experience that people just seek him out for his input or opinion on matters. He is the ‘voice of reason’ around the station; when he talks, people listen. He rarely ever gets upset and raises his voice. A co-worker explained, “I have been very fortunate to work with him. He has been a trusted ear and confidant when I needed it and, most of all, a true friend.” (June 2009 Paycheck News)

  • Meet Duncan, Public Works

    Duncan suggested that the City grow a vegetable garden, donating the produce to the Community Kitchen. The garden is located on the granite-terraced planting covering the geothermal unit at the Public Works main building. The garden is prepared and maintained annually on a volunteer basis, so as not to interfere with City operations. Tomatoes, cucumbers, Swiss chard, snap peas and green beans ware some of the veggies planted. Anyone can feel free, when in the area, to check for weeds or whatever maintenance that would be required. The Community Kitchen looks forward to the fresh produce use in its hot meals program. Duncan also serves as an Assistant Public Works Director and as Solid Waste Manager. (May 2009 Paycheck News)

  • Meet Eric, Public Works Laboratory

    Eric serves the City as the Industrial Pretreatment Coordinator. His position takes him all over the city, going to businesses and monitoring their discharge into the City’s storm water system. He checks grease traps at restaurants and also checks to see that chemicals are being handled properly by commercial and industrial businesses. His job is to protect the collection system, the environment, and the treatment plant—which is one important piece of city infrastructure! Eric is a very energetic person, and his passion for his work is evident in the projects he takes on. He has worked on the Beaver Brook Restoration Project, where he works with local schools to raise Atlantic salmon for release into the brook and to also teach the students about watershed science and the importance of clean water for humans and for other organisms. He has worked with a group of people to bring a pilot rain garden project to the City as a way to filter storm water naturally before the water returns to the storm water system to be treated or returns to groundwater recharge areas. Eric says that one of his favorite parts of his job is working with kids on these issues, as well as assist in the annual 4th-Grade Science Fair. (March 2009 Paycheck News)

  • Meet Gary, Health/Code Enforcement

    We’ve all heard the phrase, “Find a job you love, and you’ll never work a day in your life!” This describes the career of the Plans Examiner for the City of Keene. Born and raised here, Gary attended New Hampshire Technical Institute, where he earned an Associate’s degree in engineering with a major in architecture. He then studied civil engineering at the University of New Hampshire. Gary’s vision for himself was to become employed by a large construction company and work with architects and builders. He has fulfilled that dream working for the City. Every day is different, and he has been in almost every City building. Not only has Gary worked with some of the same people for many years, he also went to school with them. (May 2011 Paycheck News)

  • Meet Demitria, Youth Services

    Youth Services oversees three programs within its department: the Juvenile Conference Committee or “JCC”, the Youth Intervention Program, and the Summer Youth Program. The Summer Youth program is designed to provide the City’s 14-15 year olds an introductory experience to employment. The Youth Intervention Program works closely with area agencies to identify risk and protective factors within the region and discuss strategies for effectively meeting the needs of the youth in our community. The JCC is a juvenile court diversion program. This program serves youth up to age 17 who have committed a delinquent offense. Rather than court proceedings and an official charge, the youth completes a contract of assigned tasks and behaviors that promote restorative justice principles. The goal is to assist youth in developing the skill set to understand that short term actions can lead to long term consequences. Demitria began her career working with the local crisis center before switching to the Division for Children, Youth and Families. After several years within the human services field, she looked for an opportunity to work with area youth specifically, and that’s when she became the City’s Youth Services Manager.

  • Meet Maria, Public Works

    “Maria is vivacious, gregarious and tenacious!” She “brings energy, enthusiasm and humor to the workplace.” These are just some of the words used to describe Maria by her co-workers at Public Works. The Holiday Luncheon is one example of her commitment to her fellow City employees—creating happiness and fun for everyone. “My co-workers deserve to be treated well as much as anyone else,” says Maria. “I was hoping to find a home with the City, and Public Works is it!” She is a great believer in teambuilding activities, enjoys getting people involved and says, “I’m in my glory at big gatherings and love being in a happy, lively environment.” She believes the rewards are so much greater, and you get more done, when you are having fun. “If everyone gives a little something, it doesn’t all rest on one person.” When asked how she would best describe herself, Maria says, “I’m just happy.” Listen for her contagious laughter. Work and volunteer with her and you, too, will feel the power of her bubbly personality, spark and joy that she shares each and every day! (August 2008 Paycheck News)

  • Meet Mary, Finance

    Mary is one of those employees who does her job with humor and compassion every day of the year, often without recognition and sometimes under difficult circumstances. She does not accept any credit for a job well done but prefers to give it to her co-workers. Mary began as an Account Clerk II and was promoted to Deputy Tax Collector, then was promoted to Revenue Collector. Her primary responsibility is to make sure the City receives the correct revenue from taxes. She oversees all the activities in the office, keeps track of all payments, motor vehicle registrations, water and sewer bills, and anything else deposited to the City through her office. Her favorite part of the job is problem solving, the customers and the people with whom she works. The most challenging part of Mary’s job is dealing with people experiencing hardship in their lives. (January 2010 Paycheck News)

  • Meet Mike, Dillant-Hopkins Airport

    Mike and two fellow New Hampshire National Guard unit soldiers made the first war documentary filmed by soldiers themselves on the front lines in Iraq while he was deployed. Entitled The War Tapes, the film made it to the short list of 15 Academy Award nominations for 2006. The film won Best Documentary at the 2006 Tribeca Film Festival and Best International Documentary at the BritDoc Festival. It follows the preparation, deployment, and homecoming of these three soldiers. Mike serves as Airport Maintenance and Operations Manager. (February 2007 Paycheck News)

  • Meet Patty, City Clerk

    Patty Little is the woman “in the know.” She says she was once told that her position as City Clerk requires knowing a million-and-one details about a million-and-one different things, and she thinks that is pretty accurate. Her job ranges from overseeing voter registration, vital records, licensing, collecting and retaining city records, to serving as the link among the State of New Hampshire, the City Council and the public. Since she starting serving the citizens of Keene, she has seen a huge change in the way records and information are collected and retained, as well as in the work the City Clerk’s office is doing. The office’s five divisions all are driven by state law. They are: vital records, elections, licenses,

    records, and the City Council. In addition, her office manages the off-site record center on Marlboro Street. Because Patty is an agent for the State of New Hampshire, she considers herself and her staff as

    “intergovernmental officers.” She sees the office as the hub of a wheel—connecting people to their local and state government. (June 2010 Paycheck News)

  • Meet Paul, Information Technology

    Paul began with the City as a student intern while at Keene State College and now serves as a

    Systems Administrator. While everyone in the IT Department helps with daily requests for computer and network assistance, Paul is also focused on the larger server and network infrastructure issues, including helping to keep our City network secure. Paul says one of the reasons he likes working for the City is that every day is different. He definitely needs to be flexible, often being called away on an urgent matter while working on a project. Because he spends some time in every department, he is an able ambassador for the City, sharing his knowledge of the work we all do with those outside City employment and spreading goodwill and information to our neighbors and friends. While not every issue can be solved well and quickly, Paul keeps a positive attitude. (February 2010 Paycheck News)

  • Meet Will, Planning

    Will can often be found in his “GIS cave” in the Planning department updating the City’s address, road, parcel, and building layers along with zoning and other overlay districts and data. Keene’s Geographic Information System (GIS) enhances many departments’ work and everyday tasks. He takes care of public and internal map requests, as well as provides support for the rest of the Planning staff. Will also works with Keene State College’s Geography Department students on their senior projects, which help collect data for the City’s GIS system. Other assistance is provided by our Cartegraph asset management system to keep track of our water, sewer, sidewalk, road and drainage infrastructure systems. (April 2010 Paycheck News)

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