Soccer Photo
Swim Lessons

Human Services / Welfare

It is the mission of the Human Service Department to provide quality assistance to the financially disadvantaged in the most economic manner possible, while instituting and maintaining policies, procedures and programs to aid such individuals to maintain dignity and to return to a state of self-sufficiency.

Location, Contact & Hours:

City Hall, 2nd Floor
3 Washington St.
Keene, NH 03431

P: (603) 357-9809
F: (603) 283-5659

Regular Office hours (appointment only):
8:00 am- 4:00 pm Monday - Friday

Walk-In Hours:
8:30 am - 9:30 am Monday - Friday 

General Assistance

Human Services makes referrals to programs that aid individuals and families to return to a state of financial self-sufficiency.

To apply:

  1. Complete a written Application (available online or in the Human Services)
  2. Schedule an appointment with a Caseworker to determine eligibility
  3. Complete a Full Financial Review

An appointment and complete financial review are required for the first and each subsequent request for assistance.


Natalie Darcy
Human Services Manager

Amy Lawliss


Administrative Assistant

State of New Hampshire Benefits

State of New Hampshire Dept. of Health & Human Services 
(603) 357-3510

TANF - Temporary Assistance to Needy Families
SNAP - Supplemental Nutrition Assistance Program (Food Stamps)
APTD - Assistance to the Permanently & Totally Disabled
FANF  -Financial Assistance for Needy Families
OAA -  Old Age Assistance
Medicaid - Medical Insurance

The City of Keene Human Services Dept. does not provide these services.

Emergency Utility or Medication Assistance

Call 211 and ask for Homeless Outreach. Only If you are Homeless (on the street)


© 2022 All rights reserved.