Mobile Messaging Terms and Conditions
The City of Keene (“City”, “we”, or “us”) operates a mobile messaging program (the “Program”)
subject to these Mobile Messaging Terms and Conditions (the “Mobile Messaging Terms”). The
Program and our collection and use of your personal information is also subject to our Privacy
Policy. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept
and agree to these Mobile Messaging Terms and our Privacy Policy.
- Program Description: We may send informational mobile messages in various formats
through the Program. Informational messages relate to an existing or ongoing City
program or service and may include notifications, updates, reminders, and other
information. Mobile messages may be sent using automated technology, including an
auto dialer, automated system, or automatic telephone dialing system. Message
frequency will vary but will not exceed 10 messages per week]. You agree that we, our
affiliates, and any third-party service providers may send you messages regarding the
foregoing topics or any topic and that such messages and/or calls may be made or
placed using different telephone numbers or short codes. We do not charge for mobile
messages sent through the Program, but you are responsible for any message and data
rates imposed by your mobile provider, as standard data and message rates may apply
for SMS and MMS messages.
User Opt-In: By providing your mobile phone number to us, you are voluntarily opting into
the Program, and you agree to receive recurring mobile messages from us at the mobile
phone number associated with your opt-in, even if such number is registered on any
state or federal “Do Not Call” list. You agree that any mobile phone number you provide
to us is a valid mobile phone number of which you are the owner or authorized user. If
you change your mobile phone number or are no longer the owner or authorized user of
the mobile phone number, you agree to promptly notify us at
mailto:communications@keenenh.gov via email or (603) 757-1828 via phone. Your
participation in the Program is not required to make any purchase from us and your
participation in the Program is completely voluntary. - User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to
opt-out of the Program and stop receiving mobile messages from us, or you no longer
agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, or
UNSUBSCRIBE to any mobile message from us. You may continue to receive text
messages for a short period while we process your request, and you may receive a
onetime opt-out confirmation message. You understand and agree that the foregoing
is the only reasonable method of opting out. For support, reply HELP to any mobile message
from us.
Our mobile messaging platform may not recognize requests that modify the foregoing
commands, and you agree that we and our service providers will not be liable for failing
to honor requests that do not comply with the requirements in these Mobile Messaging
Terms. We may also change the telephone number or short code we use to operate the
Program, and we will notify you of any such change. You acknowledge that any requests
sent to a telephone number or short code that has been changed may not be received by
us and we will not be responsible for failing to honor a request sent to a telephone
number or short code that has been changed. - Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may
not be available in all areas, at all times, or on all mobile providers. You agree that
neither we nor our service providers will be liable for any failed, delayed, or misdirected
delivery of any mobile message or information sent through the Program. - Modifications: We may modify or cancel the Program or any of its features at any time,
with or without notice. To the extent permitted by applicable law, we may also modify
these Mobile Messaging Terms at any time. Any such modification will take effect when
it is posted to our website. You agree to review these Mobile Messaging Terms
periodically to ensure that you are aware of any modifications. Your continued
participation in the Program will constitute your acceptance of those modifications.