Library building

FAQ: Library Services During COVID-19

The Keene City Council voted on February 17 to rescind the city's mask ordinance for public spaces. Masks will no longer be required in the Keene Public Library.

  • Keene Public Library welcomes patrons and staff to wear masks if they prefer.
  • Masks are available at all service desks.
  • Curbside service is still available. Call us at 603-352-0157 for more information.
  • Is the library open?

    The library is open the following hours:

    Monday and Friday  10 am -- 6 pm
    Tuesday, Wednesday, Thursday  10 am -- 8 pm
    Saturday 10 am -- 3 pm

    All visitors must comply with mandated health and safety protocols while on the Library campus.

    All meeting rooms are open.

     

     

     

  • What about curbside service?

    Curbside pickup is still available!  Call when you arrive to pick up your holds.  We will meet you at the Winter Street door with your items.


     

  • Can I use a computer at the library?

    Computers are available for public use during our open hours. Please see staff at the area service desk to sign up for a computer. 

    Computer use is first-come, first-served. We are not taking reservations for computers.

    All printing from public computers must be prepaid. 

    Patrons under 18 must have a valid library card on file to use a Library computer.

  • Can I return the books and other materials I have checked out?

    The book drops are open for returns. Materials may also be returned inside the library.

    Please do NOT put donations in the book drops. We need to keep the book drops available to return library materials.

    Donations may be brought inside the library and left in the donations bin provided.

     

  • How can I get a library card?

    You can update or apply for and receive a library card during our open hours.  You can begin the library card application process by filling out this form.

    We can issue library card numbers by phone so that residents can access our online resources, including digital books, right away or place holds on materials for curbside pick-up. New library accounts will have a 3-month expiration date until the account application and verification process is complete. Please call Susan Hansmeier at 603-352-0157 for more information.

    See this page for information about Keene Public Library card eligibility.

     

     

     

     

  • How can I renew my library card?

    If you have any questions about your library account, you can call the library Monday-Friday, 9 am - 6 pm, and ask to speak with Susan Hansmeier. 

  • Can I bring in donations?

    Donations are being accepted by the Friends of Keene Public Library.

    Please do not leave donations in the book drops, which must be left available for the return of library materials.  Donations must be brought into the library and left in the designated area near the Winter Street entrance.

    The following items are not accepted:

    • dirty, mildewed, smelly, torn books
    • encyclopedias
    • Reader's Digest condensed/abridged books
    • magazines of any type
    • library discards
    • textbooks
    • business/finance materials older than 3 years
    • health/self help materials older than 3 years
    • travel guides older than 3 years
    • cookbooks that are dirty/sticky/outdated
    • small reference collections (e.g., Time-Life series)
    • no longer relevant how-to/home improvement/crafts
    • cassettes, VHS tapes, 8-track tapes

     

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