Library building

FAQ: Library Services During COVID-19

  • Is the library open?

    The library is open the following hours:

    Monday and Friday  10 am -- 6 pm
    Tuesday, Wednesday, Thursday  10 am -- 8 pm
    Saturday 10 am -- 3 pm

    All meeting rooms are open.

    All visitors must comply with recommended health and safety protocols while on the Library campus. The wearing of face coverings is not required but is recommended when in close proximity to staff or other patrons, especially in the youth and teen areas. Social distancing within the library building is still encouraged.

    Updated September 10, 2021

     

  • What about curbside service?

    Curbside pickup is still available!  Call when you arrive to pick up your holds.  We will meet you at the Winter Street door with your items.


     

  • Can I use a computer at the library?

    Computers are available for public use during our open hours. Please see staff at the area service desk to sign up for a computer. 

    Computer use is first-come, first-served. We are not taking reservations for computers.

    All printing from public computers must be prepaid. 

    Patrons under 18 must have a valid library card on file to use a Library computer.

  • Can I return the books and other materials I have checked out?

    The book drops are open for returns. Materials may also be returned inside the library.

    Please do NOT put donations in the book drops. We need to keep the book drops available to return library materials.

    Donations may be brought inside the library and left in the donations bin provided.

     

  • How can I get a library card?

    You can update or apply for and receive a library card during our open hours.  You can begin the library card application process by filling out this form.

    We can issue library card numbers by phone so that residents can access our online resources, including digital books, right away or place holds on materials for curbside pick-up. New library accounts will have a 3-month expiration date until the account application and verification process is complete. Please call Susan Hansmeier at 603-352-0157 for more information.

     

    See this page for information about Keene Public Library card eligibility.

     

    updated March 13, 2021

     

     

  • How can I renew my library card?

    If you have any questions about your library account, you can call the library Monday-Friday, 9 am - 6 pm, and ask to speak with Susan Hansmeier. 

  • Can I bring in donations?

    As of August 31, 2021, acceptance of donated books and other items has been temporarily suspended.  We appreciate your understanding as the Friends are very busy getting ready for the October book sale.

     

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