City of Keene Updates Its Notification Messaging Platform

We are transitioning to a new messaging platform for email and SMS messages. This change will help us continue to provide timely and reliable information to residents.

There is nothing you need to do. Your notification service will continue without interruption, and you will not need to sign up again or update your subscription.

What You Need to Know

  • Your notifications will continue. You will keep receiving the information and updates you have signed up for.  The message formatting will look a bit different, and we will send examples soon to help you know what to expect.
  • No action is required. Your existing subscription will transfer to the new platform automatically. 
  • SMS text messages will come from a new number. To help ensure you continue receiving text notifications, please add the new number to your phone’s contacts once it is announced. This may also help prevent your phone’s spam filters from blocking messages.

We will share the new text messaging number and any additional details soon.

Thank you for staying connected with the us.