


Keene’s Public Works Department is committed to delivering essential services that promote public health, safety, environmental stewardship, and sustainable community development. With a focus on efficiency, innovation, and customer service, we manage and maintain Keene’s critical infrastructure systems that residents and businesses rely on every day.
Our department includes several specialized divisions that work collaboratively to support City operations:
- Administration: Provides leadership, policy development, and resource management to ensure departmental effectiveness.
- Engineering: Oversees design, construction, and capital improvement planning for transportation and utility systems.
- Fleet Services: Maintains the city’s vehicles and equipment to support efficient public works operations.
- Highway Division: Maintains Keene’s roads, bridges, sidewalks, traffic signs, and multi-use trails to ensure year-round mobility and safety.
- Water Treatment Facility (Drinking Water): Treats and delivers safe, high-quality drinking water to Keene residents and the North Swanzey Water and Fire Precinct, meeting all state and federal standards.
- Wastewater Treatment Plant: Operates advanced treatment systems for sanitary wastewater and manages disposal for recreational vehicle waste.
- Water/Sewer Division: Manages water distribution, fire protection, and sewer infrastructure across the city.
- Laboratory Services: A state-accredited facility providing drinking water, wastewater, and groundwater testing and analysis.
- Recycling Center/Solid Waste Division: Provides comprehensive solid waste disposal and recycling services, supporting waste diversion and sustainability goals.
The Keene Public Works Department plays a vital role in long-term planning, infrastructure resilience, and public education. We are dedicated to enhancing the quality of life in Keene by providing environmentally responsible, cost-effective services that align with the City’s strategic goals.
Contact:
Main Office: 603-352-6550
Water Billing: 603-352-3239
After Hours Emergency: 603-357-9813
Email: PWInfo@KeeneNH.gov
Hours:
Main Office:
Monday-Friday 7:30-4:00pm
Wastewater:
Monday-Friday 7:00-2:45pm
Recycling Center:
Monday-Friday 7:00-3:00pm
Saturday: 8:00-1:00pm
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Development of Local Pollutant Controls
News
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Gate Valve Replacement Project: Begins Tuesday, 9/16/25
Beginning on Tuesday, September 16, 2025, the City of Keene’s contractor, Frank Lucius Construction, will begin water main valve replacement work, to improve system reliability, on the following streets: This…
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Sewer Manhole Replacement Project: Begins Monday, 9/15/25
As part of the City of Keene’s sewer rehabilitation program, GVC Construction will be replacing existing sewer standpipes with standard-size sewer manholes in the East Keene area. The project will begin on Monday,…
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Downtown Project Ombudsman Office Hours This Fall
George Downing, Downtown Project Ombudsman, will soon be holding regular office hours to serve as a direct point of contact for downtown businesses and residents. His primary goal is to…