


Keene’s Public Works Department is committed to delivering essential services that promote public health, safety, environmental stewardship, and sustainable community development. With a focus on efficiency, innovation, and customer service, we manage and maintain Keene’s critical infrastructure systems that residents and businesses rely on every day.
Our department includes several specialized divisions that work collaboratively to support City operations:
- Administration: Provides leadership, policy development, and resource management to ensure departmental effectiveness.
- Engineering: Oversees design, construction, and capital improvement planning for transportation and utility systems.
- Fleet Services: Maintains the city’s vehicles and equipment to support efficient public works operations
- Highway Division: Maintains Keene’s roads, bridges, sidewalks, traffic signs, and multi-use trails to ensure year-round mobility and safety
- Water Treatment Facility (Drinking Water): Treats and delivers safe, high-quality drinking water to Keene residents and the North Swanzey Water and Fire Precinct, meeting all state and federal standards.
- Wastewater Treatment Plant: Operates advanced treatment systems for sanitary wastewater and manages disposal for recreational vehicle waste.
- Water/Sewer Division: Manages water distribution, fire protection, and sewer infrastructure across the city.
- Laboratory Services: A state-accredited facility providing drinking water, wastewater, and groundwater testing and analysis.
- Recycling Center/Solid Waste Division: Provides comprehensive solid waste disposal and recycling services, supporting waste diversion and sustainability goals.
The Keene Public Works Department plays a vital role in long-term planning, infrastructure resilience, and public education. We are dedicated to enhancing the quality of life in Keene by providing environmentally responsible, cost-effective services that align with the City’s strategic goals.
Contact:
Main Office: 603-352-6550
Water Billing: 603-352-3239
After Hours Emergency: 603-357-9813
Email: PWInfo@KeeneNH.gov
Contact Us »
Hours:
Main Office:
Monday-Friday 7:30am – 4:00pm
Wastewater:
Monday-Friday 6:00am – 3:00pm
Recycling Center:
Monday-Friday 7:00am – 3:00pm
Saturday 8:00-1:00pm
RV Dump Station:
Monday-Friday 6:00am – 3:00pm
Saturday/Sunday/Holidays 7:00am – 9:30 am
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Staff:
Public Works Director: Donald Lussier, P.E.
Assistant Public Works Director: Aaron Costa
Assistant Public Works Director: Jim Mountford
City Engineer: Bryan Ruoff, P.E.
Important Links:
Development of Local Pollutant Controls
Title VI Notice to the Public
Title VI Complaint Procedure
News
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We’re Clearing Storm Drains – A Little Help Today Can Make a Big Difference
If you’re willing and able, clearing snow and slush from the storm drain near your home or business can be a big help. With temperatures expected to drop below freezing
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Important Information About Sewer Backups
If your sewer backs up, call the City Public Works Department right away. Weekdays 7:30 AM to 4:00 PM: (603) 352-6550Nights, weekends, and holidays: (603) 352-2222 (Keene Police Dispatch) What
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City of Keene Implements Minimum Charge for Scale-Based Disposal at Transfer Station
The City of Keene Public Works Department has implemented an updated fee policy at the Recycling Center and Transfer Station designed to reduce delays, improve traffic flow, and streamline service

