FAQ's

FAQ's

Expand the questions below to see more information.

Don't see an answer that you're looking for? Contact our office:

What are your hours?

Main Office:
Monday-Friday 7:30-4:00pm

Wastewater:
Monday-Friday 6:45-2:45pm

Recycling Center:
Monday-Friday 7:00-3:00pm
Saturday: 8:00-1:00pm
How do I report an issue in the City of Keene?

Pothole? Water/Sewer issue? Graffiti? Street issue?

Visit See-Click-Fix our online work request application, send us an email at PWInfo@keenenh.gov or call our office at 603-352-6550.

After-hours Emergencies: 603-357-9813
How do I report a streetlight that's out?

Eversource maintains all streetlights, except decorative lights downtown, if possible locate the number on the light pole and call 1-800-662-7764 to report the outage or visit Eversource's website. If you provide your email in the request, Eversource will contact you when the request has been completed.
What do I do if my water bill doesn't look right?

Contact the Water Billing clerk at 603-352-3239 to discuss your billing questions.
What's in my drinking water?
Annual Consumer Confidence Report - Water Quality Report
Roaring Brook Watershed Management Plan

For previous years water quality reports please send a request to PWInfo@keenenh.gov or call the Water Treatment Facility at 603-357-8483
What are your current rates and fees?

Current Rates and Fees can be found here.
How do I apply for a permit?

Permit applications are available here.
Where can I find the Household Hazardous Waste Schedule?

Current Household Hazardous Waste information can be found here.

Public Works